Fullbay vs Shopmonkey vs Repairius: Which Shop Software Wins in 2025?
An honest comparison of the three leading shop management platforms — pricing, features, and which one is best for your type of shop.
The Shop Software Landscape in 2025
Choosing the right shop management software can make or break your repair business. With dozens of options on the market, three platforms consistently come up in conversations: Fullbay, Shopmonkey, and Repairius.
But they're built for different shops, with different philosophies. Let's break it down honestly.
Fullbay: Built for Heavy-Duty
Fullbay has carved out a niche in the heavy-duty and diesel repair market. If you run a Class 8 truck shop, you've probably heard of them.
Strengths:
- Strong work order management for heavy-duty vehicles
- Digital inspections with photo documentation
- Good reporting and analytics
- Established brand in the diesel space
Weaknesses:
- Per-technician pricing that gets expensive fast — a 10-tech shop pays significantly more than a 3-tech shop
- No customer-facing marketplace to drive new business
- No built-in parts ordering
- Limited towing and roadside capabilities
Shopmonkey: The Auto Repair Favorite
Shopmonkey has grown rapidly in the auto repair space with a clean interface and solid feature set.
Strengths:
- Clean, modern UI that's easy to learn
- Good appointment scheduling
- Digital inspections
- Customer communication tools
Weaknesses:
- Features locked behind pricing tiers — you pay more to unlock what you need
- No marketplace to bring in new customers
- Parts ordering isn't integrated
- Limited support for towing companies
- Multi-location support is limited
Repairius: The All-in-One Marketplace Platform
Repairius takes a fundamentally different approach. Instead of just being shop software, it's a marketplace + management platform.
Strengths:
- Unlimited users on every plan — no per-seat pricing
- Built-in customer marketplace — customers find YOU, not the other way around
- Integrated parts ordering from local and national vendors
- Supports auto repair, heavy-duty, towing, roadside, AND parts vendors
- AI mechanic assistant for diagnostics
- Full towing dispatch with GPS fleet tracking
Weaknesses:
- Newer platform (less brand recognition than Fullbay)
- Still building some advanced integrations
Feature Comparison Table
| Feature | Fullbay | Shopmonkey | Repairius | |---------|---------|------------|------------| | Unlimited Users | ❌ | ❌ | ✅ | | Customer Marketplace | ❌ | ❌ | ✅ | | Parts Ordering | ❌ | ❌ | ✅ | | Digital Inspections | ✅ | ✅ | ✅ | | Towing Dispatch | ❌ | ❌ | ✅ | | AI Assistant | ❌ | ❌ | ✅ | | Multi-Location | Limited | Limited | ✅ |
Which One Should You Choose?
- Choose Fullbay if you run a dedicated heavy-duty shop, don't mind per-tech pricing, and don't need a marketplace.
- Choose Shopmonkey if you run a small auto repair shop and want a clean UI with basic features.
- Choose Repairius if you want an all-in-one platform that brings you customers, manages your shop, AND handles parts ordering — all with unlimited users.
The automotive aftermarket is an $800B industry that's still largely run on paper and phone calls. The shop that adopts the right technology first wins.