1. Introduction

Repairius Inc. ("Repairius," "we," "us," or "our") operates a platform that connects customers with automotive service providers, towing companies, and parts vendors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Platform Role

Repairius is a directory and marketplace platform that facilitates connections between customers and service providers. We do not process, handle, or facilitate any payments between parties. All transactions, including payments for services or parts, occur directly between customers and providers outside of our platform.

3. Information We Collect

Personal Information

Name and contact information (email, phone number)
Account credentials
Vehicle information (make, model, year, VIN)
Location data for service requests
Communication history within the platform

Business Information (for Providers)

Business name and registration details
Service offerings and pricing
Operating hours and locations
Insurance and licensing documentation

4. How We Use Your Information

To facilitate connections between customers and service providers
To enable communication through our messaging system
To send service-related notifications and updates
To improve our platform and user experience
To ensure platform security and prevent fraud

5. SMS / Text Message Communications

By opting in to SMS notifications through your account notification settings, you consent to receive transactional text messages from Repairius, including new job alerts, bid updates, and status notifications. Message frequency varies based on platform activity.

Message and data rates may apply.

How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages. You can also manage your notification preferences in your account settings.

Help

Reply HELP for help or contact us at privacy@repairus.com.

No Sharing of Phone Numbers

We will not share, sell, or rent your mobile phone number to any third party for their own marketing purposes. Your phone number is used solely to send you transactional alerts related to your Repairius account activity.

6. Information Sharing

We share information only as necessary to facilitate the services you request:

Service requests are shared with relevant providers who may bid on or accept the job
Your contact information is shared with assigned providers to complete service
Provider information is displayed publicly in our directory
We do not sell your personal information to third parties

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your account and data
Opt out of marketing communications

8. Contact Us

If you have questions about this Privacy Policy, please contact us at our contact page or email us at privacy@repairus.com.