fleet
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    The 12 Fleet KPIs Top Operators Actually Track

    Most fleet dashboards track 40+ metrics. The operators making money watch 12.

    The real problem

    If everything is a KPI, nothing is. The metrics below are the ones that, when they slip, profit slips next.

    By the numbers

    Best-in-class PM compliance
    >95%
    Best-in-class breakdowns / Mmi
    <10
    Driver turnover (large carriers)
    ~89%
    ATA 2024
    Best-in-class CSA all BASICs
    <50

    Operational KPIs

    Utilization rate (revenue hours / available hours), miles per truck per week, loaded vs deadhead %, on-time delivery %.

    • •Utilization >85% on tractors
    • •Miles/week: 2,200–2,800 OTR average
    • •Deadhead <15%
    • •OTD >95%

    Maintenance KPIs

    PM compliance %, breakdowns per million miles, mean time between failures (MTBF), parts cost per mile, downtime hours per unit.

    • •PM compliance >95%
    • •Breakdowns <10 / Mmi
    • •Downtime <2% of available hours

    Safety + compliance KPIs

    CSA scores by BASIC, preventable accidents per million miles, driver HOS violations, DVIR defect rate.

    • •All CSA BASICs <65 (ideally <50)
    • •Preventable accidents <0.5 / Mmi
    • •HOS violations: trending down month-over-month

    Frequently asked questions

    What is the most important KPI in fleet management?

    Cost per mile by unit — it integrates utilization, MPG, maintenance, and depreciation into one comparable number.

    How often should I review fleet KPIs?

    Weekly at the dashboard level, monthly with maintenance and safety leadership, quarterly with finance.

    Sources

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