How to evaluate (in this order)
Mobile MPI quality first, integrated payments second, customer SMS third, lead generation fourth, accounting integration fifth. Estimating data depth matters but every platform now licenses from MOTOR or Mitchell.
A practical comparison of the platforms most shops actually evaluate in 2026 — features, pricing, where each wins, and where each falls short.
Software demos all look the same. The real questions are: does it run on a phone in the bay, does it move money, and does it bring in customers?
Mobile MPI quality first, integrated payments second, customer SMS third, lead generation fourth, accounting integration fifth. Estimating data depth matters but every platform now licenses from MOTOR or Mitchell.
Repairius, Shopmonkey, Tekmetric, AutoLeap, Mitchell1 SE, Identifix, Protractor, and ALLDATA Manage. Each has a strength: Repairius leads on lead generation and pricing, Shopmonkey on polish, Tekmetric on reporting, AutoLeap on multi-shop scaling, Mitchell1 on data depth.
Sticker prices are misleading — almost every platform charges add-ons for SMS, reviews, payments, and digital MPI. Get a fully-loaded quote (with all add-ons) before comparing.
For 1–4 bays, prioritize platforms with mobile-first MPI, included SMS, and no per-user fees. Repairius and Tekmetric are the typical finalists.
$199–$650/month all-in (including SMS, payments processing fees, and digital MPI). Many shops pay 2x what they think because of add-ons.