Some makes are gold (Hondas, Toyotas). Some are silent profit-killers (European luxury, heavy diesel). Know which is which.
True Effective $/Hour
$113
Aging fleet, rusted hardware, broken bolts, hidden damage, or jobs your team simply hasn't done enough of. Track per-tech and per-vehicle to isolate the cause.
You want actual $/hour within 85% of your posted rate. Below that, raise your labor multiplier on those vehicles.