Head-to-head · Last reviewed October 28, 2026

    NTTS Breakdown vs ServiCase

    Honest side-by-side. Plus how Repairius stacks against both.

    NTTS Breakdown

    Confirm current pricing with the vendor

    National Truck Service breakdown directory

    ServiCase

    Confirm current pricing with the vendor

    Self-service breakdown case management for carriers

    Repairius

    $99.99/mo

    Leads + software

    Card required at signup · no subscription charge during the trial · cancel anytime

    NTTS Breakdown vs ServiCase: what each one is

    Taken from each company's own website. We link every source so you can check it. Prices and terms change — confirm before you buy.

    NTTS Breakdown

    Truck & trailer breakdown directory (website, app and printed directory) · since 1989

    Best for: Shops that want to be found by fleets and owner-operators looking up 24-hour road service by state, city and repair category.

    How shops get listed: NTTS researches and phone-verifies locations, and sells paid display ads in the directory.

    Price for shops: NTTS publishes display ad sizes on its site with prices from $314 to $1,799. The page does not state the term or what each size includes — confirm with NTTS.

    What NTTS Breakdown says about itself

    • Says it has published the NTTS Breakdown Directory since 1989.
    • Says it calls and verifies every listing each year and removes vendors that no longer qualify.
    • Uses a "3-strike rule": three complaints NTTS judges valid lead to a location being removed.
    • Categories include truck repair, trailer repair, tires, towing & recovery, reefer service, truck washes, parking and more.
    • The directory is free for drivers and fleets to search.

    Ask NTTS Breakdown

    • Is the ad price per year, and does it cover print, web and app?
    • Which cities and categories will my ad appear under?
    • Can I see call or view counts for my listing?
    • What are the renewal and cancellation terms?

    ServiCase

    Self-service breakdown case management for carriers, by FTI Groups · since 2021

    Best for: Towing and roadside providers that want electronic dispatches from carriers rather than only phone calls.

    How shops get listed: Providers register and receive cases from carriers; requests can be accepted, tracked and completed in the system.

    Price for shops: At launch it said providers are not charged per job and cannot pay for higher placement; confirm current terms.

    What ServiCase says about itself

    • Launched by FTI Groups (Keller, Texas) in early 2021, per a Tow Professional news release.
    • Carriers create a case with vehicle, location and service type, then dispatch and track it with status, photos and invoices.
    • At launch it said there is no bidding for higher positions in results.

    Ask ServiCase

    • Are the 2021 no-per-job-fee terms still current?
    • How many carriers use it in my area?

    How to choose

    • Ask both for call or view counts from shops near you, not national totals.
    • Compare the full yearly cost, including renewals, for the cities and categories you need.
    • If you use multiple directories, track inquiries separately before deciding which to renew.
    • If you want dispatched fleet work rather than directory calls, look at a managed network as well.

    Another option · our product

    Repairius

    Free shop directory listing plus paid shop management software. Any shop can claim its listing for free. Customers can send booking requests from the listing.

    Listing is free. Shop tools: Pro $99.99/mo, Business $179.99/mo, 14-day trial (card required).

    Request volume varies by area and is not guaranteed. Repairius is a newer directory and does not claim the reach of long-running directories.

    Frequently asked

    Is NTTS Breakdown better than ServiCase?

    It depends on your shop. NTTS Breakdown (National Truck Service breakdown directory) and ServiCase (Self-service breakdown case management for carriers) serve different needs. Confirm current pricing and features with each vendor; Repairius does not verify third-party prices.

    Can I use Repairius alongside NTTS Breakdown or ServiCase?

    You can keep other services while using Repairius. Repairius offers a free basic listing and website with booking requests; advanced management tools require the appropriate paid plan. This does not imply an integration with either vendor or guarantee inquiry volume.

    Can I replace both with one tool?

    It depends on what you use each one for. Repairius combines a free directory listing with booking requests and, on a paid plan, dispatch, estimates and invoicing. Some shops keep NTTS Breakdown or ServiCase alongside Repairius — compare your current contracts before cancelling anything.

    More comparisons

    Keep exploring Repairius