Software Options

    Towing & Roadside Dispatch Software Options Compared (2026)

    Towing dispatch is a specialized workflow: calls, driver assignment, impounds and motor-club work. Few vendors publish pricing, so this list focuses on what each platform actually publishes and the questions to ask before you buy.

    Disclosure: Repairius publishes this page and Repairius is our own product. This list is not a ranking — entries appear in no particular order of quality, and we assign no ratings.

    How we researched: every price and feature below comes from the vendor’s own website with the date we checked it and a link to the source. Where a vendor publishes no price, we say so — unpublished means unknown, not free. Confirm details directly with each vendor before buying.

    Towbook

    Towing, roadside and impound management

    Often considered by: Towing/roadside operators coordinating dispatchers and mobile drivers, including motor-club, private-property, police, transport and impound work; plan choice is driven by monthly completed-call volume.

    Published pricing

    Basic $109/mo (up to 250 calls), Professional $209/mo (500 calls), Ultimate+ $319/mo (1,000 calls), Enterprise $429/mo (1,500 calls); Enterprise+ is quote-only. No setup fees or contracts; billed monthly, cancellable anytime. $149 per 1,000 calls above the plan limit (footnote attached to Enterprise); each additional linked company/location/division is $109/month. 30-day trial with no credit card.

    What the vendor publishes

    • Dispatch workflow: accept calls, assign calls, track job progress and manage vehicle inventory in a web-based system.
    • Digital Dispatching and Email Processing integrations bring calls in from listed providers including AAA (16 clubs), Agero (Swoop), Allstate and GEICO.
    • GPS tracking via iOS/Android apps or integrated providers including Samsara, Verizon Connect and Webfleet.
    • Impound Manager records/manages stored vehicles, includes state-required letters and offers Auto Data Direct integration.
    • Advertises direct motor-club invoicing, automatic payment imports and QuickBooks integration; the pricing page gates advanced dispatch, billing and mapping by tier.

    Questions for Towbook

    • Are dispatchers, drivers and user accounts unlimited, and how are call allowances shared across linked locations?
    • Do lower tiers incur overages or require upgrades when the call cap is exceeded?
    • What third-party charges apply to GPS, payments, Auto Data Direct and motor-club intake at our tier?

    RepairShopr

    General repair-business management (CRM, ticketing, POS)

    Often considered by: Repair businesses wanting broad customer/job/retail administration, including small shops and chains; automotive-specific labor guides, VIN workflows and parts-catalog coverage are unconfirmed from the reviewed pages.

    Published pricing

    Monthly plans: Starter $69.99 (75 tickets/invoices per month, one location, 1 user), Repair Shop $139.99 (unlimited tickets, one location, 10 users), Big Chain $149.99 (2+ locations, 10 users). Annual-tab cards show $59.99/$129.99/$139.99; whether those are monthly equivalents billed annually is unconfirmed. SMS allowances and snail-mail credits cost extra.

    What the vendor publishes

    • CRM supports multiple contacts and notes, integrated email/SMS and referral-source tracking/reporting.
    • Customer web portal lets customers check status, see invoice history, and preview and approve/decline estimates.
    • Lists inventory-linked POS and parts-order tracking from ticket through arrival to invoicing.
    • Supports multiple locations within a single account.
    • Lists QuickBooks and Xero integrations for importing or synchronizing business data.

    Questions for RepairShopr

    • Are annual-card amounts monthly equivalents billed annually, and what is the exact upfront charge?
    • Is Big Chain priced per location or per organization, and what do extra users/locations cost?
    • Which automotive labor-data, VIN and parts-supplier integrations are supported?

    Repairius

    Our product

    Repairius combines shop management — work orders, estimates, invoices, inspections and customer communication — with a free basic business listing and website that can receive booking requests. Unlimited users on every plan, no per-technician fees.

    Pricing: Pro $99.99/month (first location included); Business $179.99/month adds fleet accounts, technician commissions and marketing campaigns. 14-day trial, card required.

    Limitations: newer platform; directory inquiries are not guaranteed; heavy-duty labor data and dealer DMS features are not claimed.

    Frequently Asked Questions

    What is the best towing dispatch software in 2026?

    It depends on call volume, impound needs and whether you also run a repair shop. Towbook publishes towing, roadside and impound management; confirm current pricing and motor-club integrations directly. We publish Repairius and do not rank it against competitors.

    Can repair shop software replace towing dispatch?

    Generally no — dispatch, driver tracking and impound workflows are towing-specific. Some operators run dispatch software for calls and a shop system for the repair side; ask each vendor how the two hand off a job.

    How much does towing software cost?

    Most towing platforms quote individually and do not publish complete pricing. Request a written quote covering drivers, trucks, motor-club integrations, impound modules and payment processing.

    What should a towing company test in a demo?

    Take a real call end to end: intake, driver assignment, status updates, customer notification, invoice and payment. Then test an impound intake and release, and confirm how motor-club calls are imported.

    Run Your Shop From Your Pocket

    Manage jobs, dispatch, payments and customers from anywhere. Download for iPhone today — Android coming soon.

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    Bottom line

    Demo a real call from intake to paid invoice, and an impound from intake to release, before comparing quotes. If you also run a repair shop, test how a tow becomes a repair order.