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    Retention Tool

    Customer Churn Risk Calculator

    Customers don't leave because of one bad job — they leave because no one reached out. Quantify the cost and the cure.

    Your Numbers

    $

    Annual Profit Recoverable

    $40,392

    Breakdown

    Customers Lost / Year216
    Lost Revenue / Year$220,320
    Lost Profit / Year$121,176
    Profit if Churn Drops to 12.0%$40,392
    Most shops can cut churn 4–8 points with simple recurring contact: 30-day follow-up texts, service-due reminders, birthday discounts.
    Customer LTV Calculator →
    Comeback Cost Calculator →

    Flag At-Risk Customers Automatically

    Repairius Customer Intelligence scores every customer's churn risk daily and triggers retention campaigns before they're gone.

    Frequently asked questions

    What's a healthy churn rate?

    Best-in-class independent shops run 8–12% annual churn. Above 20% indicates a service or communication problem.