NAPA TRACS
Auto repair shop management with Mitchell 1 data
Buyer fit: Shops wanting estimates, integrated parts ordering and Mitchell 1 labor information in one system; Gold Plus suits teams needing unlimited users and two-way texting.
Published pricing and purchase terms
Silver starts at $109/month, Gold at $219/month, Gold Plus at $249/month. The vendor says exact cost depends on package and add-ons; only Gold Plus explicitly includes unlimited users. Contract terms and setup fees are not specified on the pricing page.
Vendor pricing/product sourceWhat the vendor publishes
- Silver includes unlimited estimates/invoices, electronic parts ordering and Parts Tech integrated ordering. [source]
- Silver includes the Mitchell 1 Flat Rate Labor Guide, calendars/appointments, canned jobs/sub-estimates, inventory management and VIN scanning. [source]
- Gold adds M1 ProDemand repair information, an integrated time clock, integrated email/email marketing, advanced reporting and technician productivity. [source]
- Gold Plus adds unlimited users, unlimited two-way text messaging and TRACSFlow; the pricing page does not define TRACSFlow’s detailed scope. [source]
Questions for NAPA TRACS
- How many users do Silver and Gold include, and what do extra users or locations cost?
- Which add-ons, migration services and payment-processing charges raise the starting price?
- What minimum commitment, cancellation notice or renewal terms apply?
Official pages checked October 29, 2026. Vendor statements, not an independent product test. Unpublished prices mean unknown, not free.