Towbook vs Autura Towing Management

Towbook

Towing, roadside and impound management

Published pricing and purchase terms

Basic $109/mo (up to 250 calls), Professional $209/mo (500 calls), Ultimate+ $319/mo (1,000 calls), Enterprise $429/mo (1,500 calls); Enterprise+ is quote-only. No setup fees or contracts; billed monthly, cancellable anytime. $149 per 1,000 calls above the plan limit (footnote attached to Enterprise); each additional linked company/location/division is $109/month. 30-day trial with no credit card.

What the vendor publishes

• Dispatch workflow: accept calls, assign calls, track job progress and manage vehicle inventory in a web-based system. [source]
• Digital Dispatching and Email Processing integrations bring calls in from listed providers including AAA (16 clubs), Agero (Swoop), Allstate and GEICO. [source]
• GPS tracking via iOS/Android apps or integrated providers including Samsara, Verizon Connect and Webfleet. [source]
• Impound Manager records/manages stored vehicles, includes state-required letters and offers Auto Data Direct integration. [source]
• Advertises direct motor-club invoicing, automatic payment imports and QuickBooks integration; the pricing page gates advanced dispatch, billing and mapping by tier. [source]

Questions for Towbook

• Are dispatchers, drivers and user accounts unlimited, and how are call allowances shared across linked locations?
• Do lower tiers incur overages or require upgrades when the call cap is exceeded?
• What third-party charges apply to GPS, payments, Auto Data Direct and motor-club intake at our tier?

Autura Towing Management

Towing and recovery management (formerly Traxero)

Published pricing and purchase terms

No public price established on the reviewed Autura page; it is demo-led. Request a written quote covering dispatch, driver app, billing, lot management and any legacy Traxero/TOPS/Dispatch Anywhere migration.

What the vendor publishes

• Lists digital dispatching with a real-time active-job map, truck tracking, driver status and ETAs. [source]
• Lists a mobile driver app for accepting jobs, updating status and attaching photos from the road. [source]
• Lists invoicing and billing with invoices/receipts by email or text and payment matching to statements. [source]
• Lists impound/lot management with searchable vehicle, hold-time and charge records. [source]
• The former Traxero site (traxero.com) redirects to autura.com; confirm how existing Traxero, TOPS or Dispatch Anywhere accounts map to Autura products. [source]

Questions for Autura Towing Management

• Which Autura product replaces the one we use or evaluated under Traxero, TOPS or Dispatch Anywhere?
• Are dispatchers, drivers and locations billed per user, per truck or flat?
• What happens to our existing data and integrations if we migrate within the Autura family?