Head-to-head · Last reviewed October 29, 2026

    Fullbay vs Decisiv SRM

    Decisiv SRM emphasizes multi-party service-event visibility and integration with internal shop systems. Fullbay emphasizes executing shop work. They can represent different layers, so this is not a claim that SRM replaces inventory or accounting.

    Fullbay

    $188–$318/mo + per-user fees · annual agreement

    Heavy-duty truck shop management software

    Decisiv SRM

    Confirm current pricing with the vendor

    Multi-party service-event coordination

    Repairius

    $99.99/mo

    Leads + software

    Card required at signup · no subscription charge during the trial · cancel anytime

    The decision that matters

    Decisiv SRM emphasizes multi-party service-event visibility and integration with internal shop systems. Fullbay emphasizes executing shop work. They can represent different layers, so this is not a claim that SRM replaces inventory or accounting.

    Provider coordinating repairs with fleet customers

    Demonstrate a case shared with the fleet, estimate approvals, notifications and status changes in SRM. Identify who can authorize costs and who owns the final invoice.

    Owner replacing a shop operating system

    Demonstrate technician work, parts inventory, PM and invoicing in Fullbay. Ask Decisiv what remains in the internal shop system and which named integration is supported.

    Fullbay

    Heavy-duty repair shop management

    Buyer fit: Independent commercial-truck shops and in-house maintenance teams evaluating service orders, unit histories, PM and parts workflows.

    Published pricing and purchase terms

    Basic $188/month with one Full User license; additional users $89/month. Pro $258/month plus $109 per additional user; Elite $318/month plus $119 per additional user. All plans require an annual agreement with monthly billing. Confirm included licenses on Pro/Elite, locations and add-ons.

    Vendor pricing/product source

    What the vendor publishes

    • Lists service-order workflow, estimates and invoices, customer/unit management, inventory tracking and preventive-maintenance tracking. [source]
    • Lists technician assignment, time clocks and automated PM service-order creation across its plans. [source]
    • Pro adds QuickBooks integration, MOTOR 4–8 Labor Guide integration and telematics/GPS integrations; confirm licensing and the named connection. [source]
    • Elite lists MOTOR Truck Service Guide, Mitchell 1 ProDemand and TruckSeries Labor Estimator connections. Connected content is not proof it is included without additional terms. [source]
    • Basic is described for one location and up to five users; Pro and Elite list multiple-location management. [source]

    Questions for Fullbay

    • Which staff need paid Full User licenses, and what can other roles do?
    • Which truck labor/data licenses and integrations add costs?
    • What can be exported at cancellation, and when can an annual contract be ended?

    Official pages checked October 29, 2026. Vendor statements, not an independent product test. Unpublished prices mean unknown, not free.

    Decisiv SRM

    Multi-party service-event coordination

    Buyer fit: Fleets, service providers and dealer networks coordinating repair events across organizations, potentially alongside existing shop software.

    Published pricing and purchase terms

    No public subscription price established on the reviewed provider page. Quote implementation, participating organizations and named integrations; a coordination platform is not priced as a proven replacement for a shop system.

    Vendor pricing/product source

    What the vendor publishes

    • Describes service-event visibility and communication among service providers, fleets and service partners. [source]
    • Describes estimate/approval workflows and notifications. [source]
    • Describes service-performance analytics and integration with internal shop-management systems. [source]

    Questions for Decisiv SRM

    • Which participants can access a case, and what can each approve?
    • Which exact internal shop systems and data flows are supported?
    • Which system owns inventory, accounting and the final invoice?

    Official pages checked October 29, 2026. Vendor statements, not an independent product test. Unpublished prices mean unknown, not free.

    Compare the complete cost, not the starting price

    Map a complete service event across organization boundaries. Specify data ownership, permissions, integration responsibility and costs; do not infer a Fullbay–Decisiv connection.

    Use the same job in both demonstrations

    1. Create a representative unit and repair, including mileage/engine hours where relevant, inspection photos and an estimate revision.
    2. Assign two technicians, issue an in-stock part, order a missing part and capture labor across more than one day.
    3. Obtain a sample customer authorization, complete an invoice and reconcile the payment or fleet statement without sending a live request.
    4. Export the completed history and an open repair. Confirm attachments, accounting totals, permissions and contract exit terms.

    Editorial guidance reviewed October 29, 2026. Repairius publishes this comparison and sells its own software and paid vendor placements; no affiliate commissions or self-assigned product rankings.

    Frequently asked

    Is Fullbay better than Decisiv SRM?

    It depends on your shop. Fullbay (Heavy-duty truck shop management software) and Decisiv SRM (Multi-party service-event coordination) serve different needs. Confirm current pricing and features with each vendor; Repairius does not verify third-party prices.

    Can I use Repairius alongside Fullbay or Decisiv SRM?

    You can keep other services while using Repairius. Repairius offers a free basic listing and website with booking requests; advanced management tools require the appropriate paid plan. This does not imply an integration with either vendor or guarantee inquiry volume.

    Can I replace both with one tool?

    It depends on what you use each one for. Repairius combines a free directory listing with booking requests and, on a paid plan, dispatch, estimates and invoicing. Some shops keep Fullbay or Decisiv SRM alongside Repairius — compare your current contracts before cancelling anything.

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