Fullbay vs Shopmonkey

Fullbay

Heavy-duty repair shop management

Published pricing and purchase terms

Basic $188/month with one Full User license; additional users $89/month. Pro $258/month plus $109 per additional user; Elite $318/month plus $119 per additional user. All plans require an annual agreement with monthly billing. Confirm included licenses on Pro/Elite, locations and add-ons.

What the vendor publishes

• Lists service-order workflow, estimates and invoices, customer/unit management, inventory tracking and preventive-maintenance tracking. [source]
• Lists technician assignment, time clocks and automated PM service-order creation across its plans. [source]
• Pro adds QuickBooks integration, MOTOR 4–8 Labor Guide integration and telematics/GPS integrations; confirm licensing and the named connection. [source]
• Elite lists MOTOR Truck Service Guide, Mitchell 1 ProDemand and TruckSeries Labor Estimator connections. Connected content is not proof it is included without additional terms. [source]
• Basic is described for one location and up to five users; Pro and Elite list multiple-location management. [source]

Questions for Fullbay

• Which staff need paid Full User licenses, and what can other roles do?
• Which truck labor/data licenses and integrations add costs?
• What can be exported at cancellation, and when can an annual contract be ended?

Shopmonkey

Repair-shop software with a heavy-duty add-on

Published pricing and purchase terms

Monthly Basic/Clever/Genius: $239/$399/$499. Annual-savings rates: $215/$359/$449 per month. Heavy Duty and Multi-Shop require quotes; additional users and migration can add costs.

What the vendor publishes

• Basic lists estimates/invoices, two-way text/email, calendar reminders, digital inspections, electronic signatures and parts lookup/ordering. [source]
• Clever adds inventory, purchase orders, time-clock tracking and QuickBooks Online integration; packaging matters when comparing base prices. [source]
• Lists a paid Heavy Duty add-on for Class 4–8 vehicle lookup, labor guides and step-by-step service procedures, with custom pricing. [source]
• Lists 3/4/5 user licenses for Basic/Clever/Genius and additional licenses at $20/month; Multi-Shop is quoted separately. [source]
• Lists data-migration assistance with a one-time $500 migration fee; confirm applicability and scope. [source]

Questions for Shopmonkey

• Can Heavy Duty demonstrate our actual Class 4–8 vehicles and multi-day repairs?
• What does the Heavy Duty add-on cost on the plan we need?
• Which histories, attachments and open invoices can the migration include?