RepairShopr vs Shopmonkey

RepairShopr

General repair-business management (CRM, ticketing, POS)

Published pricing and purchase terms

Monthly plans: Starter $69.99 (75 tickets/invoices per month, one location, 1 user), Repair Shop $139.99 (unlimited tickets, one location, 10 users), Big Chain $149.99 (2+ locations, 10 users). Annual-tab cards show $59.99/$129.99/$139.99; whether those are monthly equivalents billed annually is unconfirmed. SMS allowances and snail-mail credits cost extra.

What the vendor publishes

• CRM supports multiple contacts and notes, integrated email/SMS and referral-source tracking/reporting. [source]
• Customer web portal lets customers check status, see invoice history, and preview and approve/decline estimates. [source]
• Lists inventory-linked POS and parts-order tracking from ticket through arrival to invoicing. [source]
• Supports multiple locations within a single account. [source]
• Lists QuickBooks and Xero integrations for importing or synchronizing business data. [source]

Questions for RepairShopr

• Are annual-card amounts monthly equivalents billed annually, and what is the exact upfront charge?
• Is Big Chain priced per location or per organization, and what do extra users/locations cost?
• Which automotive labor-data, VIN and parts-supplier integrations are supported?

Shopmonkey

Repair-shop software with a heavy-duty add-on

Published pricing and purchase terms

Monthly Basic/Clever/Genius: $239/$399/$499. Annual-savings rates: $215/$359/$449 per month. Heavy Duty and Multi-Shop require quotes; additional users and migration can add costs.

What the vendor publishes

• Basic lists estimates/invoices, two-way text/email, calendar reminders, digital inspections, electronic signatures and parts lookup/ordering. [source]
• Clever adds inventory, purchase orders, time-clock tracking and QuickBooks Online integration; packaging matters when comparing base prices. [source]
• Lists a paid Heavy Duty add-on for Class 4–8 vehicle lookup, labor guides and step-by-step service procedures, with custom pricing. [source]
• Lists 3/4/5 user licenses for Basic/Clever/Genius and additional licenses at $20/month; Multi-Shop is quoted separately. [source]
• Lists data-migration assistance with a one-time $500 migration fee; confirm applicability and scope. [source]

Questions for Shopmonkey

• Can Heavy Duty demonstrate our actual Class 4–8 vehicles and multi-day repairs?
• What does the Heavy Duty add-on cost on the plan we need?
• Which histories, attachments and open invoices can the migration include?