Shop-Ware vs Shopmonkey

Shop-Ware

Automotive aftermarket shop management

Published pricing and purchase terms

Monthly Startup/Pro/Master/Ultimate+: $279/$389/$499/$999 per location. Annual-billed rates: $251/$350/$449/$899 per month. Month-to-month is available. CRM plus online scheduler is also listed separately at $249/month.

What the vendor publishes

• Says every package includes unlimited users, inventory, integrated parts ordering, employee calendars and time tracking. [source]
• Startup lists AI Parts Matrix, Digital Vehicle Experience and limited two-way texting. [source]
• Pro adds unlimited two-way texting, MOTOR labor guide, native parts catalog, API connections and batch payments. [source]
• Master adds business analytics; Ultimate+ adds a website, SEO, CRM, online scheduling and Google Ads enablement, excluding ad budget and management fees. [source]
• Says pricing is per location; data migration, accounting links and payment transaction fees may add costs. [source]

Questions for Shop-Ware

• Can the catalogs and maintenance builder handle our commercial-truck work?
• Is fleet-account billing sufficient for our statements and authorization rules?
• Which migration, accounting and marketing charges are outside the subscription?

Shopmonkey

Repair-shop software with a heavy-duty add-on

Published pricing and purchase terms

Monthly Basic/Clever/Genius: $239/$399/$499. Annual-savings rates: $215/$359/$449 per month. Heavy Duty and Multi-Shop require quotes; additional users and migration can add costs.

What the vendor publishes

• Basic lists estimates/invoices, two-way text/email, calendar reminders, digital inspections, electronic signatures and parts lookup/ordering. [source]
• Clever adds inventory, purchase orders, time-clock tracking and QuickBooks Online integration; packaging matters when comparing base prices. [source]
• Lists a paid Heavy Duty add-on for Class 4–8 vehicle lookup, labor guides and step-by-step service procedures, with custom pricing. [source]
• Lists 3/4/5 user licenses for Basic/Clever/Genius and additional licenses at $20/month; Multi-Shop is quoted separately. [source]
• Lists data-migration assistance with a one-time $500 migration fee; confirm applicability and scope. [source]

Questions for Shopmonkey

• Can Heavy Duty demonstrate our actual Class 4–8 vehicles and multi-day repairs?
• What does the Heavy Duty add-on cost on the plan we need?
• Which histories, attachments and open invoices can the migration include?