Truck OEMs, Commercial Warranty & Roadside
Less blind downtime across your commercial service network
When a truck goes down, the OEM, the fleet and the service point all want the same answers: who has it, what is wrong and when it will roll. Repairius gives participating heavy-duty shops and mobile mechanics a consistent way to receive events and report progress.
Where it breaks down today
Downtime is invisible
Between tow-in and release, OEM support teams rely on calls to the service point.
Mixed dealer and independent network
Out-of-network independents and mobile techs rarely share a system with the OEM.
Warranty evidence varies
Fault codes, photos and parts information arrive inconsistently.
Roadside events need fast acceptance
Breakdown cases need a provider to accept quickly, with ETA visibility.
How the workflow runs with Repairius
Event created
Your support center or program system opens a case and selects a service point.
Provider receives it
With an approved integration, the request arrives in the provider's Repairius inbox with your case ID.
Provider accepts and updates
Acceptance, en-route, on-site and completion statuses are recorded.
Evidence attached
Inspection photos, notes and estimates are captured on the job.
Program decides
Warranty coverage and goodwill decisions stay with the OEM program.
Your existing systems
Repairius connects beside your case-management or uptime platform through APIs and webhooks where available. We do not replace your dealer communication system or warranty system.
Your own provider network
Your authorized dealers and approved independents stay your network. Repairius can include independents who are not dealers when you choose to add them.
What Repairius does not do
Repairius does not adjudicate warranty, decide goodwill, or guarantee response times — providers set their own availability.
Capabilities: available now vs. scoped
- Available now
- Works in Repairius today.
- Pilot — by approval
- Exists; access granted per partner after review, sandbox first.
- Custom / scoped
- Not built yet; scoped per engagement and your system's API.
- Available now
Heavy-duty and mobile mechanic job management with photos
- Available now
Provider directory covering truck repair and mobile diesel
- Pilot — by approval
Create service requests from your system by API
- Pilot — by approval
Receive signed status webhooks (accepted, en route, completed)
- Custom / scoped
Case-ID mapping to a named OEM uptime or case platform
Common questions
- Does this replace our dealer system?
- No. Repairius is aimed at coordinating with participating providers, including independents outside your dealer system.
- Can you guarantee arrival times?
- No. Providers set availability; Repairius reports the statuses they post.
- Is a connector available today?
- Service-request and webhook APIs are available as a pilot by approval. A platform-specific connector is scoped per program.
Discuss a commercial network pilot
Share your systems and goals; we'll reply by email.