Dealership Groups

    Outside service partners, coordinated without leaving your DMS behind

    Dealer service departments rely on outside vendors for towing, glass, upholstery, mobile repair and overflow work. Those hand-offs often run on phone calls. Repairius gives participating vendors a shared way to receive sublet requests, post updates and return documentation.

    Where it breaks down today

    Sublet status is unknown

    Advisors cannot tell customers when sublet work will be back.

    Paperwork for warranty files

    Vendor documentation needed for OEM files arrives late.

    Capacity crunches

    Overflow work has nowhere to go during busy periods.

    Towing hand-offs are manual

    Arranging tows to the store relies on phone calls.

    How the workflow runs with Repairius

    1. Advisor sends sublet

      Send a request to your chosen vendor with the RO reference.

    2. Vendor accepts and updates

      The vendor posts status and photos in Repairius.

    3. Documents returned

      Invoices and photos are attached for your RO and any OEM file.

    4. DMS stays the record

      Your DMS remains the system of record; data exchange is scoped where permitted.

    Your existing systems

    Repairius does not replace your DMS. Any DMS data exchange depends on that vendor's approved access program.

    Your own provider network

    Use the sublet and towing vendors you already work with.

    What Repairius does not do

    OEM warranty submissions and approvals remain with the dealership and manufacturer.

    Capabilities: available now vs. scoped

    Available now
    Works in Repairius today.
    Pilot — by approval
    Exists; access granted per partner after review, sandbox first.
    Custom / scoped
    Not built yet; scoped per engagement and your system's API.
    • Vendor-side job intake, status, photos and invoices

      Available now
    • Towing and roadside dispatch for participating operators

      Available now
    • Create service requests from your system by API

      Pilot — by approval
    • Receive signed status webhooks (accepted, en route, completed)

      Pilot — by approval
    • DMS data exchange

      Subject to the DMS provider's access program.

      Custom / scoped

    Common questions

    Do you integrate with our DMS?
    Not out of the box. DMS access must be approved by the DMS provider and scoped.
    Can we use our own vendors?
    Yes. Repairius is meant to coordinate with vendors you choose.
    Does this help with OEM warranty?
    Vendors can return documentation; warranty submission stays with your store.

    Discuss dealer service coordination

    Share your systems and goals; we'll reply by email.

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