Warranty & Service-Contract Administrators
Cleaner repair-facility documentation for service-contract claims
Administrators depend on repair facilities to submit cause, correction and cost evidence before a claim can be reviewed. Repairius gives participating facilities structured inspections, photos and estimates, and can pass status and documents to your system through a scoped integration.
Where it breaks down today
Incomplete submissions
Claims stall when diagnostics, failure photos or part numbers are missing.
Facility calls tie up adjusters
Repair facilities phone in for authorization status and submission questions.
Inconsistent evidence
Every facility documents failures differently, which slows review.
Status after authorization is unclear
Once authorized, it is hard to see when the repair was completed and the vehicle returned.
How the workflow runs with Repairius
Facility diagnoses
The shop records the complaint, cause and inspection findings with photos in Repairius.
Estimate prepared
Parts and labor are itemized on a Repairius estimate the facility controls.
Submitted to you
The facility submits to your portal as today, or — with a scoped integration — documents are passed to your system.
You adjudicate
Coverage, authorization amounts and claim payment remain your decisions.
Completion reported
Repair completion and invoice status can be reported back once the work is done.
Your existing systems
Most administrators already run a claims portal. Repairius complements it; we do not ask facilities to stop using your portal. Integrations are scoped to what your platform exposes.
Your own provider network
You keep your approved facility list. Contract holders are not redirected to other shops by Repairius.
What Repairius does not do
Repairius does not determine coverage, adjudicate claims, set labor-time allowances or pay facilities on your behalf.
Capabilities: available now vs. scoped
- Available now
- Works in Repairius today.
- Pilot — by approval
- Exists; access granted per partner after review, sandbox first.
- Custom / scoped
- Not built yet; scoped per engagement and your system's API.
- Available now
Digital inspections with photos and itemized estimates
- Available now
Invoices and repair history per vehicle
- Pilot — by approval
Create service requests from your system by API
- Pilot — by approval
Receive signed status webhooks (accepted, en route, completed)
- Custom / scoped
Document hand-off into your claims portal
Common questions
- Can Repairius approve a contract claim?
- No. Adjudication and payment stay with the administrator.
- Will facilities need to use two systems?
- Facilities on Repairius document work there; submission to you follows your existing process unless an integration is scoped.
- Do you support our labor guide?
- Repairius shops have labor estimating tools, but your allowance rules remain in your system.
Talk about facility documentation
Share your systems and goals; we'll reply by email.